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Candidates aren't receiving emails from Access Recruit

Bethany Stevenson avatar
Written by Bethany Stevenson
Updated this week

If candidates aren't receiving emails from Access Recruit, or are receiving emails from addresses ending in @privaterelay.appleid.com, this is because their Apple device has anonymised their email address.

This is a setting within their device that they've enabled. In this instance, to ensure candidates receive the relevant communications, we recommend you send any notifications outside of Access Recruit.

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