When creating a new position in Access Recruit, some fields may appear greyed out and cannot be edited. This behaviour is controlled by the position template being used.
Why fields are greyed out
The position template selected when creating a position determines which options are available in each field.
If a template has only one option configured for a field:
The field appears greyed out.
The configured value is displayed but cannot be changed.
This is expected behaviour and does not indicate an error.
Required fields that are blank and greyed out
If a required field is blank and greyed out, this indicates that the position template has not been configured correctly.
In this scenario, the system cannot apply a value to the field, and the position cannot be completed.
What to do next
If the field shows a value but cannot be edited
This is expected behaviour when only one option is available.
No action is required.
If the field is blank, required, and greyed out
The position template needs to be updated.
Contact a system superuser to review and correct the template configuration.
📌 Note: You will not be able to complete position creation until the template has been corrected.