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No JSON file attached to an onboarding export

No JSON file after creating a transfer record.

C
Written by Charlotte Alderson
Updated over 4 months ago

If you're created a transfer record to SelectHR and no JSON export was generated, this is because the attachments on the application exceed the size limit when being converted to send to SelectHR.

As a workaround, you can:

  • Create the employee manually on SelectHR via the New employee workflow.

  • Reprocess the application in Access Recruit with no CV or cover letter attached.

To prevent this, you can apply a file size limit to the file upload questions on the application form. To request this, please raise a new case online and reference the title of this article.

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