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Candidates aren't receiving emails from Access Recruit

Candidates are receiving emails from the address @privaterelay.appleid.com.

Debs avatar
Written by Debs
Updated over 4 months ago

If candidates aren't receiving emails from Access Recruit, or are receiving emails from addresses ending in @privaterelay.appleid.com, this is because the candidate's Apple device has anonymised their email address.

This is a setting within their device that they've enabled. In this instance, to ensure candidates receive the relevant communications, we recommend you send any notifications outside of Access Recruit.

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