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Locations don't appear in searches

One of my locations isn't appearing when I attempt to search.

C
Written by Charlotte Alderson
Updated over 5 months ago

If a location doesn't appear on a career search, this can be due to the following.

Note: You need to be a SuperUser to follow the steps in the sections below.

GEO Coder hasn't generated a location

To check whether GEO Coder hasn't generated a location, follow the steps below.

  1. Log into Access Recruit then click Config.

  2. Click Worksite then select the missing location.

  3. Check whether the map has been generated with a location.

  4. Check whether the postcode appears on Google Maps. If not, use a close alternative.

  5. Switch from Google to PCA and vice versa.

Browser refresh issue

If the relevant location doesn't appear in the search results, refreshing the page typically resolves this. If not, we recommend clearing cookies and cache in your web browser.
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Location not assigned to the Position

  1. Log into Access Recruit then click Positions.

  2. Click Openings then click All.

  3. Next to the position you need to assign to the location, click Edit.

  4. Expand the Categories section.

  5. Check that the Worksite is set to the correct location.

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