SelectHR

Agency consultant is unable to view a position

Identify why an application is not visible in the ATS/

An application isn't appearing on the ATS

Locations don't appear in searches

Candidates don't receive emails

Jobs don't appear in Indeed

Vacancies from SelectHR don't appear in Access Recruit

Hiring manager can't see an applicant

Error: Your browser does not support the Dropbox chooser

Error: 'Email is invalid'

The Edit option is missing on a position

Fix an issue where signing in returns you to the login screen instead of loading Access Recruit.

Logging in immediately goes back to login screen

Resolve an issue where exporting search results causes the page to hang or stop responding.

Page hangs when clicking export results on a search

Resend account verification emails for account activation.

Resend an account verification email

Causes and solutions for a user not being able to login to Access Recruit

User is unable to login

Understand why some organisational units do not appear in dropdown menus and how to make them available.

Organisational units missing from dropdown menus

Bethany Stevenson

Lance Baker

Identify and resolve common issues and errors 

Troubleshooting & errors

📃 Privacy Policy

Useful Links

Access People

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets and conversations related to your company.

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Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.